Hazelvine
Regular Services
Most blocks of flats have some or all of the following services provided:-
Most blocks of flats have some or all of the following services provided:-
Cleaning Communal Areas
This would normally be carried out once per week or once per fortnight and would cover dusting, damp wiping, hoovering and cleaning of glass to internal doors and fire screens. We have a „standard‟ specification which is available separately.
Wall marks
Wall marks
Where possible these can be dealt with during normal cleaning visits. Where walls are badly marked/scuffed a special clean or redecoration may be required which would be subject to a special order.
Bin Stores
Bin Stores
These would be swept and disinfected regularly (normally once a month) during the cleaner's visit. For this reason, we try and arrange the cleaners visit to follow the dustmen‟s visit.
Eurobins/Paladins
These would not be part of the cleaners‟ regular responsibilities but if cleaning were required, would be dealt with by separate order.
Communal Part Window Cleaning
This is usually done once per month. We do not normally arrange cleaning of individual flat windows unless the lease stipulates the contrary.
Carpet Cleaning
The common parts cleaning would provide for weekly hoovering and spot cleaning. We do not normally arrange for a shampoo of the carpets on a regular (annual) basis but action as and when necessary.
Path/Parking Bay Sweeping
Path/Parking Bay Sweeping
This would normally be carried out by the gardener.
Graffiti
A specialist company will be called in whenever required to remove graffiti quickly so not to attract further graffiti. Where possible, longer term solutions will be found such as planting or trellis work.
Garden Maintenance
During the growing season (March - October) there would be attendance by the contractor either every week or every two weeks. During the winter this would reduce to once per month. This contract would cover grass cutting, weeding of beds, leaf clearance, etc… whilst hedge cutting and shrub pruning would be carried out 'as and when' required. The contract would not cover planting or replacement of plants. These would be dealt with by a special order. Watering during drought periods or dry spells is not part of the standard contract. When a development is first built, the show area may have lots of annuals, pots and hanging baskets. These would not normally be the specification planting and when the site is completed, they would normally disappear and be replaced with low maintenance ground cover green shrubs. We have a „standard‟ specification which is available on request.
Building Repairs
These would be dealt with as required and according to priority.
Electrical Maintenance
Emergency lighting, fire alarms and smoke detectors are often provided and maintenance contracts will be entered into for all such installations.
Lift Maintenance (where fitted)
Lift Maintenance (where fitted)
A contract is entered into for routine maintenance and emergency call-outs for breakdowns. This is normally a basic contract as most of our lifts are new but this is kept under review each year.
Door Entry System / TV Aerial Maintenance
Door Entry System / TV Aerial Maintenance
These are not normally subject to a maintenance agreement as we find that the costs do not warrant it. They are dealt with on a call out basis when a breakdown occurs. In some blocks these are subject to a rental agreement which would normally include dealing with breakdowns caused by defective components.
External and Internal Decoration
This work is carried out periodically according to the decorative finish which has been used and the level of „wear and tear‟. Normally, external decoration would be dealt with on a three to five year cycle and internal decoration on a five to seven year cycle but the leases and transfers will detail what is required. Where the current decoration is particularly poor, we would consider, in discussion with residents, bringing the work forward. With lots of „buy-to-let‟ properties we often carry out regular „touch-ups‟ rather than more thorough refurbs at longer intervals.
Electric Pumps/Electric Gates
Maintenance agreements will be put in place for regular/routine maintenance. Engineering insurance would only normally be put in place where the site has a lift and the insurance is a statutory requirement, otherwise the cost is prohibitive.